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Frequently Asked Questions

Can I take an appointment ? 

 

We are based in Paris and meet with clients if they would like to try on a watch.

Feel free to contact us to book an appointment !

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​​Do you ship worlwide?

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We ship watches with tracking and insurance worldwide.

A signature is required to complete the delivery of the package.

Shipping in Europe usually takes less than 48 hours.

 

​​How do I know the watch is genuine ?

 

We meticulously inspects all our watches with an highly skilled watchmaker.​

Our watches can be purchased and authenticated through Vestiaire Collective with an additional fees.

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Can you reserve a watch ?

 

Some of our watches are listed on other platforms and might sell at anytime.

To keep a watch on hold, a deposit will be required.​

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Can you source a specific watch for me ?

 

We regularly source vintage watches for our clients, we do not display all our watches sold on our website. Feel free to contact us !

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​​Does my watch come with a warranty ? â€‹â€‹

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Watches purchased on our website come with a 12 months movement warranty.​

We do not warranty damage resulting from improper handling, lack of care or water damage. Opening the watch will void our warranty.

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​​Do you resize the bracelet to my wrist ? â€‹

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We can adjust your watch bracelet to fit your wrist perfectly. 

We mention bracelet size in our listings.

For a tailored fit, we can help you to purchase extra links or remove existing ones as needed.

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​​Are your watches waterproof ? â€‹

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Most of our dress watches were originally not sold by retailers as waterproof.

We do not guarentee the waterproofness.

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